Privacy Policy
Last updated: 20 October 2026
Welcome to DXP
At DXP, we value your privacy and are committed to handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, register an account, submit a listing, or interact with our services.
By using DXP, you acknowledge this Privacy Policy. Where consent is legally required, we will seek it separately.
1. Information We Collect
Depending on how you interact with DXP, we may collect the following information.
1.1 Account Information
When you register or maintain an account, we may collect:
- Your name
- Email address
- Phone number
- Account credentials
- Account preferences
- Other information voluntarily provided during registration
1.2 Business and Listing Information
When you create or manage a listing, we may collect:
- Business or organisation name
- Business category and description
- Business address and location
- Contact information
- Website and social media links
- Business operating hours
- Photographs, logos, and other uploaded media
- Products, services, and related listing details
Information included in a published listing may be publicly visible to website visitors, including search engines.
Please avoid including personal information in a public listing unless you are authorised to share it and intend for it to be publicly accessible.
1.3 Technical and Usage Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and interactions with the website
- Referral sources
- Access dates and times
- Cookies and similar technical identifiers
1.4 Location Information
DXP provides location-based discovery features.
We may process locations entered or selected by users, such as neighbourhoods, sectors, or search areas.
If we offer browser-based location detection, precise device location will be requested through the browser’s permission controls where applicable.
You may choose not to share your device location and use available manual location-selection features instead.
2. How We Use Your Information
We may use collected information to:
- Create and manage user accounts
- Publish, display, and administer listings
- Enable local business and service discovery
- Provide location-relevant search results
- Respond to enquiries and support requests
- Communicate important account or service updates
- Review listings for accuracy, safety, and policy compliance
- Detect fraud, spam, unauthorised activity, and misuse
- Maintain website security and performance
- Understand website usage and improve our services
- Comply with applicable laws and lawful requests
We will use personal information only for purposes supported by applicable law, including obtaining consent where required.
3. Public Business Listings
DXP is a public directory platform.
Information submitted for publication may be accessible to anyone visiting the website and may be indexed by third-party search engines.
Published information may include business names, descriptions, addresses, telephone numbers, photographs, websites, and other details supplied or authorised by listing owners.
If you submit another person’s personal information, you must have the necessary authority and legal basis to do so.
Removing information from DXP does not necessarily remove copies already indexed or cached by external services.
4. Cookies and Similar Technologies
DXP may use cookies and similar technologies to support:
- Website functionality
- Account authentication and sessions
- Security and fraud prevention
- User preferences
- Website performance
- Analytics and service improvements
Some cookies may be essential for website operation, while others may require consent depending on their purpose and applicable law.
You can manage cookies through your browser settings and any consent controls made available on our website.
Disabling certain cookies may affect website functionality.
5. Sharing of Information
We do not sell personal information to third-party advertisers or data brokers.
We may share information in the following circumstances:
Public listings: Information intended for publication is displayed to website visitors.
Service providers: Information may be processed by providers supporting website hosting, infrastructure, security, email delivery, analytics, or other operational services.
Legal obligations: Information may be disclosed where required by applicable law, court order, or lawful government request.
Business changes: Information may be transferred as part of a merger, acquisition, restructuring, or transfer of the platform, subject to applicable legal requirements.
With your direction or consent: Information may be shared when you expressly request or authorise it.
We seek to limit disclosures to what is reasonably necessary for the relevant purpose.
6. Third-Party Websites and Services
DXP listings may contain links to external websites, social media platforms, maps, or other third-party services.
These services operate under their own terms and privacy policies.
DXP is not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the relevant policies before providing information to external services.
7. Data Security
We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, or loss.
However, no internet-based platform or electronic storage system can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials and notifying us of suspected unauthorised access.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfil the purposes described in this Policy, resolve disputes, maintain security, and comply with applicable legal requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we will delete, anonymise, or otherwise handle it in accordance with applicable law.
Public information previously indexed by search engines may remain visible outside DXP after removal from our website.
9. Your Privacy Rights
Subject to applicable law, you may have rights to:
- Request access to information about your personal data
- Request correction or updating of inaccurate information
- Request deletion of eligible personal information
- Withdraw consent where processing is based on consent
- Raise grievances regarding the handling of personal information
- Exercise other rights available under applicable data protection laws
Requests may be subject to identity verification, legal exceptions, and applicable retention requirements.
We will respond to valid requests in accordance with applicable law.
10. Children’s Privacy
DXP is intended as a general local discovery platform and is not designed for children to independently submit personal information or create business listings.
We do not knowingly solicit personal information directly from children without appropriate legal authorisation.
If you believe a child’s personal information has been submitted improperly, please contact us so that we can review the matter.
11. International Data Processing
Some technology or infrastructure providers supporting DXP may process information outside India.
Where cross-border processing occurs, we will seek to comply with applicable Indian data protection requirements and relevant legal restrictions.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, operational practices, or legal requirements.
The revised Policy will be published on this page with an updated effective date.
Where legally required, we will provide additional notice or obtain consent before implementing material changes.
13. Contact Us
If you have questions, privacy concerns, or requests regarding your personal information, please contact:
DXP — Privacy & Support
Website: https://dxp.co.in/
Email: support@dxp.co.in
We are committed to reviewing privacy concerns and responding in accordance with applicable law.